GUARANTEE & WARRANTY FOR WATCHES

This warranty is only valid at Jewelry-Unlimited. All warranty services must be performed by Jewelry-Unlimited. The warranty is voided for any products opened or serviced by any other party.

Jewelry-Unlimited products as 100% genuine & most are guaranteed for one year from the date of purchase. Warranty length is displayed on the item page on the website.

Warranty service will be provided by Jewelry-Unlimited under the following conditions:

1) The warranty does not apply to:

  • Scratches or changes to the finish
  • The glass or crystal
  • The crown or stem
  • The case, strap or bracelet
  • Damaged parts or damages caused by excessive wear-and-tear & /or physical abuse
  • Damage resulting from wear under conditions exceeding the manufacturer’s water resistance limitations 

2) The warranty does apply to:

  • Manufacturing defects
  • Watch movement
  • Battery replacement

3) Jewelry-Unlimited will repair/ replace the product at our discretion, including the cost of all parts & labor during the warranty period.

4) Jewelry-Unlimited disclaims any liability for consequential or incidental damages for breach of written or implied warranty of this watch, including merchantability or fitness for a particular purpose.

5) Warranty return/repair parcels must be clearly shipped with a return/repair form obtained by contacting Jewelry-Unlimited customer service via email at support@jewelry-unlimited.com. Parcels without invalid shipping details will be refused.

6) Goods must be sent via traceable carriers, such as FedEx, UPS(United Parcel Service), and USPS (United States Postal Services) with insurance & delivery prepaid by the purchaser. Parcels shipped collected will be refused. The customer is liable for loss/damage in transit.

Warranty for Jewelry

All our diamond jewelry will come implied 30 days warranty covering against any manufacturer defects. Any manufacturer defects would be apparent in this time period. We have jewelers on site that can repair or if necessary replace the item. Damages caused by excessive wear-and-tear & /or physical abuse are not covered under warranty. Diamonds are not covered under warranty but labor is covered for the warranty period. After the warranty period, we offer repair services at nominal pricing as a service to our customers. Shipping is not covered under warranty.